Frequently Asked Questions


What type of authentication is provided?
By default proxies are authenticated by your IP. Maximum of IPs will be allowed. On request we can also authenticate by username/password.
Does Instagram/Facebook know the IPv4?
No, our IPv4 is not leaked.
What is the type of these proxies?
Mostly are Datacenters but some are ISP Business.
Can proxies be replaced?
If proxies from the same location, then yes, but for a different location, we will do if the subnet was blocked only. Which is very rare.
Which payment supported?
At the moment we support PayPal.
Why IPv6 proxies?
Most of the Internet currently runs on IPv4. IPv6 is the next-generation protocol for the Internet. Because the Internet is running out of IPv4 addresses, the web is transitioning into IPv6.
Can I test a proxy before purchasing?
Sure. Please signup for a free test proxy. You may also contact support to request a test proxy.
What is your refund policy?

At Proxy-Cheap, each and every customer is provided with an opportunity to try out our services totally free of cost. Trials can be claimed on request, through official Inquiry or Chat.

Before making an order it is a personal responsibility to ask for a Trial.

Since all of our proxies are virgin, we do not provide any refunds after an order has been placed or proxy has been used.

Every described utility-case on www.proxy-cheap.com works at top performance. Yet even then we encourage our customers to ensure that our proxies are compatible with their specific requirements.

Proxy-Cheap team will answer all of your questions, deliver precise and reliable information in order to support your agency or personal use-case, we value our customer-relationships the most. Satisfaction guaranteed.

We are certain of our product since each and every proxy is tested multiple times before being delivered to the customer.

If you are having technical difficulties please contact our support department for quick resolution via email: support@proxy-cheap.com before claiming a refund as we will be happy to solve any problems. Our support is available 24/7.