Refund Policy
REFUNDS
Proxy-Cheap is offering intangible goods, therefore refunds are honored as a subject to:
* Undelivered Product: in a specific case where we fail to deliver the acquired goods – you are entitled for a 100% refund.
* Both Dedicated IPv4 & IPv6 Static Proxies are not refundable after initial trials.
* Static Residential Proxies are not refundable, clean, never used as proxies so they cannot be replaced or used by another client if you already purchased them.
* Lack of competence or ability to properly use the service. Proxy-Cheap is not responsible for the education of clients, developers or any other types of third-party professions, we do not refund based on lack of competence.
Our team provides all the needed documentation, guides as well as material on privacy beforehand through the online blog as well as other channels.
All of our services have been tested by certified professionals and applications are properly navigated as well as described during the procedure. API requests are handled with care
as well as immediate assistance with precise information. Quality Guaranteed.
Blog: https://www.proxy-cheap.com/blog/
API Documentation: https://documenter.getpostman.com/view/5861128/SWE6ZxQN?version=latest
Please notice, that we do not take any responsibility for the incompatibility of our products with third-party software, namely: scripts, extensions, add-ons, plug-ins and so on. In case of proxy abuse in such a manner, any refund/return/exchange request will be kindly denied. We do not ensure or guarantee that our products work flawlessly compatibility-wise with any third-party application, as well as support for applications as such is not provided.
Our Support Team is eager to assist you before, during and after your purchase. The highly professional team will offer all of the knowledge in order to offer a suitable solution.
Before purchasing a proxy, make sure to inform yourself about the possible use cases. We are ready for your questions, practically any time of the day.
Refund processing is completed within 14 calendar days after the initial request submitted through one of the following channels:
Email: [email protected]
Website: Live-Chat
Proxy-Cheap management has the final decision on each and every refund. In case the proxies were abused or used for malicious practices, refund will be denied.